Privacy
Note
Protecting Your Confidential Information
We at Manduca Trading LLC (“Manduca”) value our relationship
with each of our customers, and we appreciate the trust that
you have placed in us. We recognize that you have concerns
about the confidential personal information we obtain about
you throughout our relationship. Because protecting your confidential
information is important to us, we have adopted a privacy
policy which governs how the confidential information we obtain
about you is used and maintained. We pledge to protect that
information and ensure that it remains private. The information
in this notice summarizes the categories of personal information
that we collect about you, how that information is handled,
and how we protect that information. We do not disclose any
nonpublic personal information about our customers to anyone,
except as required or permitted by law. Manduca does not sell
personal information obtained about you to companies that
are not associated with Manduca for the purpose of marketing
their products or services to you.
Collection and Use of Personal
Information
The privacy policy set forth in this notice
applies to Manduca and affiliated companies
of Manduca. We collect nonpublic personal
information about you from the following
sources, solely for the purposes specified:
- Information we receive from you
on account applications or other
forms to verify your identity , such
as name, address, federal tax identification
number, income, passport information,
assets and similar information. We
use this information to administer
the accounts we maintain on your
behalf, process transactions requested
by you, respond to your inquiries,
evaluate your investment needs, and
identify other products and services
that may interest you.
- Information about your transactions
with us or our affiliates, such as
your account balance, transaction
history and payment activity. This
information is used to process transactions
you request and ensure the accuracy
of the records and reports we maintain
that relate to your account. We may
also collect various other types
of data, such as transaction, site
navigation and optional survey information,
in connection with your use of online
services we make available to you,
either directly or through other
entities. We use this information
in order to improve the quality of
the services we offer you.
- Information we receive from consumer
reporting agencies, such as credit
relationships and credit history.
We use this information to help determine
your eligibility for Manduca products
and services, collect or report debts
owed to us, and protect our rights
and property.
Sharing of Information Within
Manduca
The information we collect relating to
your transactions and experiences with
Manduca or any affiliate may be shared
among Manduca’s affiliates. We may also
share some or all of the information
we receive about you from consumer reporting
agencies, such as credit information.
Sharing of Information Outside
Manduca
As permitted by law, we may disclose some
or all of the information described above
with entities that are not affiliated
with Manduca for the purpose of servicing
your Manduca accounts, improving our
services, providing products and services
you’ve requested from Manduca, and informing
you about products or services available
from Manduca that may be of interest
to you. Such companies may include:
- Companies that are the source or
origin of financial services offered
by Manduca, such as banks, FCM's,
securities broker-dealers, mutual
fund companies and insurance companies.
- Nonfinancial companies, such as
companies that perform services on
our behalf, e.g., check printers,
quote vendors, companies that prepare
account statements for us, companies
that assist us in communicating or
marketing our services.
- Others, such as independent contractors
or technical system consultants who
program our software, government
agencies and regulators, consumer
reporting agencies, and other outside
entities as permitted or required
by applicable laws.
These companies are required to keep your
personal information confidential. Also,
we may disclose personal information
with publishers and other direct marketers
of products to the financial services
industry, such as newsletter or book
publishers and software or trading system
developers.
Hyperlinks
Manduca’s website may contain hyperlinks
or 'links' to other sites, and other
sites may 'link' to our sites. Websites
linking to and from our sites may have
privacy practices different from Manduca's.
This Website Privacy Statement applies
solely to information collected by our
websites. Manduca is not responsible
for the privacy policies or the content
of sites you link to, and we have no
control over the use or protection of
information provided by you or collected
by those sites. If you elect to link
to a co-branded website or to a linked
website, you may be asked to provide
registration or other information. Please
note that the information you are providing
is going to a third party, and you should
familiarize yourself with the privacy
policy provided by that third party.
Right to Opt Out of Information Sharing:
If you prefer that we not disclose your personal information
to unaffiliated third parties, you may opt out of those disclosures.
That is, you may direct us not to make those disclosures (other
than disclosures permitted or required by law). You, however,
may not opt out of Personal Information disclosed about you
to your FCM(s), or any service provider necessary to effect
or process any transaction in your account(s) with us. If
you wish to opt out of disclosure to nonaffiliated third parties,
you may e-mail us at opt-out@manducatrading.com,
or phone us at 312-987-2053, stating that you wish to opt
out of all information sharing of your personal information.
Accessing and Revisiting Your Personal
Information
We endeavor to keep our customer files
complete and accurate. We will give you
reasonable access to the information
we have about you. Most of this information
is contained in account statements that
you receive from us and applications
that you submit to obtain our products
and services. We encourage you to review
this information and notify us if you
believe any information should be corrected
or updated. If you have a question or
concern about your personal information
or this privacy notice, please contact
your Manduca representative.
Protecting the Confidentiality
of Your Personal Information
All Manduca employees are instructed
to use strict standards of care regarding
the confidentiality of your nonpublic
personal information as outlined in firm
policies. Employees not adhering to our
firm policies are subject to disciplinary
action. We require outside companies
and independent contractors to whom we
provide customer information for marketing,
servicing or processing to enter into
a confidentiality agreement that restricts
the use of the information to those purposes.
We maintain physical, electronic and
procedural safeguards that comply with
applicable laws to protect your nonpublic
personal information. If you have any
questions or comments about our privacy
policy, please contact your Manduca broker
or sales representative. You may also
call Manduca’s Director of Compliance,
Bob Maurer, at (312) 987-2053.
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